Testimonials
America First is pleased with the Internet Contact Center and Secure email system implemented by Pointel.
About Touchpoint
Pointel is a CTI/CRM solutions provider and systems integrator. Pointel specializes in implementation, customization, integration and version upgrades of Genesys, Clarify and Siebel products.

Pointel also offers unique on-site and on demand support offerings. Pointel is recognized as the experts in CTI/CRM implementation and is an end to end CTI/CRM solution provider.
 
Genesys Services
Pointel is a premier consulting partner for Genesys Telecommunications Laboratories and has implemented, customized and integrated ...
 
Case Study
A major HealthCare provider engaged Pointel to develop a collections voice self-service solution to interact efficiently and effectively with their customers
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